Your privacy is very important to us. Please read this Privacy Statement carefully. This document governs VoxPOP's collection, use and disclosure of your Personal Information. You will not be able to complete the registration with VoxPOP or sign up for any of Our services until You read and consent to the use of your Personal Information as set forth in this document by specifically checking the box at the end of this Privacy Statement and submitting the form. By accepting this Privacy Policy, registering with VoxPOP, or using VoxPOP's services, You also will be deemed to have read and accepted VoxPOP's Terms of Service.
Definitions
Customer or You mean individuals to whom this Privacy Statement applies. Customers include anyone who registers with VoxPOP, uses VoxPOP's services, or voluntarily enters Personal Information on the Website.
Personal Information is information about an identifiable individual that is recorded in any form. Personal Information does not include information that is aggregated in such a manner that it does not identify an individual Customer, information that is listed in a publicly-available source. Personal Information may include but is not limited to, a Customer's name, address, e-mail address, ID numbers, phone number(s), calling history, credit card information, credit history, payment and banking information, and marketing preferences.
Website refers to the VoxPOP website located at www.mylocalcall.com, mylocalcall.net, mylocalcall.org, as well as my1number.com, my1number.net, my1number.org, my1number.biz.
Why We Collect Personal Information
We collect and use Personal Information from Customers for one or more of the following reasons:
- to provide the service, the products, and support Our Customers require;
- in order to communicate with Our Customers (which may include, but is not limited to, billing, collection, advertising, promotion, account and credit verification, and other actions to customize, measure, and improve Our services) or otherwise maintain commercial relations and;
- to identify the preferences and/or needs of Our Customers;
- to meet applicable regulatory and legal requirements;
- to manage Our business operations;
- to troubleshoot problems;
- to prevent improper or illegal use of Our Website and services as well as enforce Our Terms and Conditions and;
- for any other reason We may deem appropriate provided such use is consistent with this Privacy Statement.
Your Personal Information will not be collected, used, or disclosed for purposes other than as outlined in this Statement except with your consent or as otherwise required law.
What Personal Information We Collect
We require certain Personal Information so that You can order services from VoxPOP. We limit the collection of such Personal Information to information that we believe is necessary or appropriate for the purposes identified in this Privacy Statement. Among the Personal Information that we require is your name, address, e-mail address, phone number(s) and billing information.
Customers who sign-up and purchase services from VoxPOP are required to provide payment information for billing purposes. Except as described in this Privacy Statement, all financial information is kept confidential. VoxPOP does not store credit card information. For this, We use a third party to process credit card orders, including card authorization and billing. Any such third party is contractually authorized to use the Personal Information provided by You solely for the purpose of conducting VoxPOP business.
We also collect feedback information via feedback forms located on the Website and may also conduct polls and surveys. This information is used to measure and improve the quality of Our services and the Website. VoxPOP reserves the right to use this information, in an anonymous form, for marketing purposes, for instance, by displaying selected comments on the Website or in other communications. Any feedback information is absolutely voluntary.
VoxPOP may collect and use your IP address to improve VoxPOP's service and administer VoxPOP's Website. Your IP address may be used to identify You and to gather demographic information. IP addresses are also used to investigate alleged violations of VoxPOP's Terms and Conditions, spamming, improper use of the Website and/or services, or other improper or illegal activities.
VoxPOP uses cookies to maintain customer preferences, to deliver content specific to your interests, and for other site functionality. Disabling cookies in your browser may affect your experience when using the Website, including authentication issues.
Disclosure of Personal Information
VoxPOP may disclose a Customer's Personal Information to:
- another company for the marketing or provision of its services to that Customer;
- a person involved in the development, promotion, marketing or enhancement of VoxPOP services;
- a credit checking or collections agency;
- VoxPOP's partner service providers and agents, distributors, and banking organizations or other providers of payment services;
- any third party, upon receiving consent from You or as required or permitted by law.
Further, VoxPOP may disclose your Personal Information if there is reason to believe that disclosure is necessary and/or appropriate, such as:
- to prevent intentional or unintentional injury to or interference with VoxPOP's rights or property, other Customers, or anyone else that could be harmed by such activities;
- to protect the personal safety of our Customers or other members of the public;
- to investigate and respond to past, current, or potential future activity that VoxPOP has a reason to believe it may violate the applicable law.
- to conform to the requirements of the applicable law or to comply with a legal process
Retention of Personal Information
Your Personal Information will be retained as long as necessary for the fulfillment of those purposes or as otherwise required or permitted by applicable law.
Consent and Opt-Out Rights
By accepting this Privacy Statement, registering on the Website, or using VoxPOP's services, You specifically agree to the collection, use, and disclosure of your Personal Information as set forth in this Privacy Statement. You may withdraw your consent in writing at any time subject to applicable legal or contractual obligations as well as reasonable notice by sending an e-mail to privacy@mylocalcall.com. VoxPOP will inform you of the consequences of such withdrawal and weather your withdrawal of consent will make it impossible for Us to continue providing services to You.
Protection of Your Personal Information
VoxPOP takes reasonable precautions to protect Personal Information. We employ industry standard encryption technologies (SSL) to protect information transmitted over the internet.
In addition, We maintain firewalls, intrusion detection systems and other technical security measures. The servers are located in a secure facility and are available only to authorized personnel. Employees who require access to Your Personal Information to perform a specific function related to the VoxPOP service are granted access on a need-to-know basis.
VoxPOP makes no representations or warranties with regard to the sufficiency of these security measures. By accepting this Privacy Policy or using VoxPOP's services, You agree that VoxPOP shall not be responsible for any actual, indirect, or consequential damages (or any other damages or liability of any kind whatsoever, whether as a result of negligence or otherwise) that may result from our non-compliance with this Privacy Statement.
Accuracy of Personal Information and Customer Access to Personal Information
VoxPOP takes reasonable steps to make sure that the Personal Information You provided is accurate, complete and up-to-date for the purposes for which it is collected and processed. Upon written request to privacy@mylocalcall.com or via a password-protected profile available on the Website, You can learn whether VoxPOP holds Personal Information about You. However, any information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available to you. There will be no charges for making this request. If any Personal Information that We have is incorrect, you may notify Us and We will review such information. If We agree that the Personal Information is incorrect, we will correct our records. We may charge You a reasonable fee to make corrections. If We do not agree that your Personal Information is incorrect, You may submit a short statement of dispute, which we will include in any future disclosure of disputed information. VoxPOP may refuse to correct, amend, or delete any Personal Information that We require to provide service to You or that we are required or permitted to retain by applicable law.
Transfer of Data
The Personal Information that We collect may be stored and processed on servers located in various countries, including servers located outside of your home country. The laws of other countries may not provide the same degree of protection for your Personal Information as your home country. By accepting this Privacy Statement, registering on the Website, or using VoxPOP services, You expressly acknowledge and consent to the transfer of your Personal Information to countries outside your home country, including to the United States. If You do not agree to the transfer of your Personal Information as provided in this Privacy Statement, We may not be able to provide service to You.
Links to Outside Websites
ThisWebsite may, from time to time, contain links that will let Customers leave this Website and access other websites. This Privacy Statement applies only to Personal Information that is acquired by Us on the Website. VoxPOP accepts no responsibility or liability for our Customers' use of other websites, linked or not.
Refer-A-Friend
VoxPOP's "Let a Friend Know" function within Your account allows You to recommend VoxPOP to your family and friends. In order to do so, You must provide the e-mail addresses of the persons You are referring. By providing the e-mail address, You are giving us permission to send an e-mail invitation in your name. The referred friends will be eligible to receive an e-mail invitation if they are not current or former Customers and they have not already been told about VoxPOP by another Customer through the "Let a Friend Know" service. Information entered by "Let a Friend Know" will be used only for the purposes of generating e-mail messages to these potential VoxPOP Customers.
"Let a Friend Know" is intended to be used only by our Customers to tell their friends and family about VoxPOP's service. VoxPOP does not accept spamming. Spamming includes, but is not limited to, providing VoxPOP with the e-mail addresses of people who are not known to You and entering e-mail addresses that are found on mailing lists.
If We determine that a Customer is improperly using "Let a Friend Know", We may, in our sole discretion, block the Customer from using the Website or cancel Customer's service, in addition to any other remedies permitted by applicable law.
VoxPOP will not be liable for any direct, indirect, or consequential damages due to the use of the "Let a Friend Know" service.
Children's Privacy Protection
Children under the age of 13 are not allowed to become VoxPOP Customers. Children under 13 should not send Us any information about themselves. If a child under 13 submits information through any part of Our Website, and We become aware that the person submitting the information is a child, We will attempt to delete this information as soon as possible. Because We do not knowingly collect any personal information about children under 13, We do not knowingly use or disclose such information.
Changes to This Privacy Statement
We reserve the right to change, in part or in whole, this Privacy Statement at any time and without notice. The revised Privacy Statement will be effective immediately upon its posting on the Website. By accepting the terms and conditions of this Privacy Statement, You agree that your continued use of VoxPOP's services after a revised Privacy Statement is posted on the Website constitutes your acceptance of the revised Privacy Statement.
Contact Us
If You have any questions or concerns regarding this Privacy Statement, please contact Us at:
VoxPOP Privacy Officer
#1199 - 848 N. Rainbow Blvd.
Las Vegas, NV 89107
privacy@mylocalcall.com
Phone: (702) 553-3000
Effective Date
This Privacy Statement is effective as of September 26th, 2007.